EPCOR Water Bills Reflect New Rates and One-Time Rebate

Anthem residents east of I-17, served by EPCOR for water and wastewater, saw a one-time refund on recent bills just as new, higher interim water rates kicked in. The dual changes caused some confusion, as total bills dropped for many residents even though they will likely rise above previous levels in the next billing cycle.

The new interim rates, which affect the water portion of bills only, went into effect April 1, based on a decision by the Arizona Corporation Commission. The increase—35 percent for a typical Anthem customer using 7,000 gallons per month with a 5/8-inch or 3/4-inch meter—are expected to be in effect until a new permanent rate case is decided, which may be more than a year from now.

The refunds are part of $4 million the utility is returning to customers as a result of federal corporate tax savings generated by the new tax law. The typical Anthem customer saw a refund of between $34.05 and $69.30. Customers received $1.1 million in refunds last year for the same reason.


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The “one-time tax credit,” as it’s called, is noted on the back of paper EPCOR bills with other billing details.


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North Phoenix News staff writers and editors often work together to produce articles like this one.

Staff Writers

North Phoenix News staff writers and editors often work together to produce articles like this one.

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