In&Out asked several small-business owners how they’ve changed business practices and if they have a message for the community.
Justin Simons, State Farm Insurance
Closed lobby for safety of customers and team members.
“We are here for you and your family in time of need. Even though our lobby is closed, my team is working in our office regularly so that we can help you. You can call, email and/or text us.”
Doreen Drew, Daisy Dream Homes Real Estate
Doing video or FaceTime walk-through tours of clients’ homes. Scheduling in-person showings only for serious and qualified buyers, and disinfecting surfaces between visits.
“During this time of uncertainty, we will do everything we can to support our community. We’re asking for our communities to stay strong, continue caring for your neighbors and remain hopeful that we will make it through this unprecedented time.”
Tamra Wyman, Wyman Plumbing & Mechanical
Technicians check temperatures daily before starting work, and they now wear face masks in addition to their booties and gloves.
“I think it is important for all of us to remember that we are in this together and it becomes even more important to show kindness, patience and understanding towards one another. I have seen many acts of kindness around town that has warmed my heart… Keep it up!”
Tyler and Travis Ringe, ProSkill Services
Set up a work-from-home plan and added additional health, safety and sanitizing protocol procedures.
“Our top priority is the health and safety of our neighbors and team, and we are determined to be here to assist you when the need arises… We look forward to getting through this time by working together and carefully following CDC regulations and recommendations.”
Jim Carroll, The Carroll Law Firm
Spacing in-office appointments so they do not overlap and disinfecting common areas between appointments, plus offering services via phone conferencing.
“Many friends and neighbors in our community are dealing with severe health and/or financial issues. Be kind, and be positive, this will pass and we can all be better people having gone through it.”
Jeff Huff, Century 21 Real Estate
Set up sanitizing stations in our homes listed for sale, and agents also have sanitizing stations. Also doing virtual buyer and seller offerings.
“Stay safe, stay healthy. We together as a community will get through Covid-19.”
Sam Ile, Anthem Senior Living
Increased infection-control procedures and set limitations on non-medical visits.
“Thank you all for your concerns, understanding and well wishes!”
Pete and Eva Marie Schneider, Soft Water Plus
Following CDC guidelines.
“Thank you and stay safe and healthy!”
Dave Newham, North Valley Water Solutions
Using gloves, sanitizers and following the 6-foot distancing rule.
“Keep safe, be happy.”
Aaron Eubank, Titan Pest Control & Titan Tree Care
Increased social distancing in the office and increased cleaning frequency to twice daily, and suspended interior treatments for 30 days.
“We have been a part of this amazing community for over 20 years and we have seen many ups and downs. We will get through this just like we have pushed through past challenges. We are all here for you.”