How to Run Anthem

For 15 years, In&Out Magazine has been the definitive source of “Everything that’s going on” in and out of the community. We thank you, our readers, as well as the businesses that support the magazine through advertising, for that opportunity. But with little going on, and many businesses suspending or canceling their ads during the Covid-19 crisis, we are suspending publication of the magazine and web sites for the month of May. 

Anthem’s leadership is in the midst of a total transformation. A search is underway to replace Community Executive Officer Neal Shearer, who is retiring this summer. Michele DeMichele, who has organized the community’s special events the past 11 years, was recently appointed community operations officer. A new chief financial officer, Paul Conley, started in January. 

Meanwhile, the seven-member Anthem Community Council (ACC) board will seat new reps from Parkside and Country Club this spring, and an ACC board seat representing the Village has gone unfilled since last June.

That in mind, In&Out reached out to outgoing ACC board member Roger Willis, who has served two terms (six years), including two years as president.

What’s the hardest part about sitting on the ACC board?

Avoid micromanaging the staff. The board is here to:

  • Set overall goals, direction and policies consistent with the needs of the entire community.
  • Help acquire and retain appropriate resources (people, money, tools, assets) needed to meet those goals.
  • Monitor performance against those goals.
  • Initiate corrective action when necessary.  

We are very fortunate to have a very capable staff that works so well together and does the right things in the right ways at the right times. 

Any advice for the newcomers when they’re elected?

Listen, and try to make 2+2=5 (except not in the finances!). Seek to understand, then be understood. Directors need to understand the capacity of staff to get things done and then prioritize projects and responsibilities consistent with that capacity.      

Any particular challenges the board will face over the next year?

Given all the turnover, it will be “a new ballgame” for leadership of the council, and everyone will need to refocus on how to effectively work together for the benefit of Anthem residents. 

Also, growth in the North Valley area will continue to increase pressure on Anthem’s amenities. The board and staff need to develop realistic methods to prevent overuse of Anthem’s amenities, and work with the county and Phoenix to ensure that developers include appropriate amenities for their new residential developments.

Help Save Our Community
Small businesses are the lifeblood of our country and even more so this community. Supporting local businesses during this crisis can help keep our community economically viable. Please strongly consider supporting the businesses below, In&Out Magazine's display advertisers, as well as those in the Classifieds section of the magazine (see the full April 9 issue in PDF form). Many of these businesses have been part of the fabric of this community for two decades, not just serving our professional, service and retail needs but stepping up to support local charities, sports teams and so much more. Tip: If you know you’ll need to schedule a service, consider contacting a local business you trust and paying the standard fee for the deferred service. The links below go to their web sites.

Adult & Pediatric Allergy Associates • 602-242-4592
Anthem Senior Living • 602-909-9550
Appliance Pros • 502-501-5501
Business Network of Anthem • 623-455-9630
Carroll Law Firm • 623-551-9366
Century 21 Real Estate - Jeff Huff • 623-223-1221
Creative Home Enhancements • 623-551-5409
Daisy Dream Homes Real Estate • 623-879-3277
Daisy Mountain Dentistry • 623-551-5250
Desert Foothills Air Conditioning • 480-595-0938
Edward Jones • 623-551-0523
Element Dental Centers • 623-551-5555
Hand & Stone Massage • 623-551-6602
Kendallwood Design • 602-252-3844
Kodiak Roofing • 602-501-7717
Luv My PC • 480-703-6609
Merrill Gardens • 623-201-4881
North Valley Water Solutions • 623-551-0515
Preferred Business of Anthem • 623-551-0523 
Prickett Realty • 623-551-8111
ProSkill Services • 623-551-7473
RE/MAX Professionals - Mike Higgins • 623-640-7502
Rise Above Remodeling • 623-551-2013
Soft Water Plus • 623-551-7383
SonoranScapes Landscaping • 602-842-9948
State Farm Insurance - Justin Simons • 623-551-3700
Storage at Anthem • 623-226-8634
Sunset Cabinets • 623-687-6579
Thompson & McGinnis Attorneys at Law • 602-952-2666
Titan Tree Care • 623-444-8448
Titan Pest Control • 623-879-8700
Wyman Plumbing & Mechanical • 623-551-6688

For more local businesses, see In&Out Magazine Classifed Ads >>>  
Staff Writers
North Phoenix News staff writers and editors often work together to produce articles like this one.

Staff Writers

North Phoenix News staff writers and editors often work together to produce articles like this one.

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