The Truth About Mortgage Lenders

For 15 years, In&Out Magazine has been the definitive source of “Everything that’s going on” in and out of the community. We thank you, our readers, as well as the businesses that support the magazine through advertising, for that opportunity. But with little going on, and many businesses suspending or canceling their ads during the Covid-19 crisis, we are suspending publication of the magazine and web sites for the month of May. 


prickett fence

I’m prepared to take some flack for this one… My wife will be starting my car for the next couple of weeks. All mortgage lenders are not the same, and a bad (or lazy, or incompetent) one can cost you not only in fees and rates, but in getting the home you want.

I don’t envy mortgage lenders. With increasing government regulations, company policies, nervous buyers—and yes, difficult real estate agents—they can easily find themselves in Ulcer City. There are some great ones out there, but many are their own worst enemy (with the possible exception of me, if they screw up my deal).

One of the great things about my loan officer is she’s always available when I need a human.

Most real estate agents will tell you that they cringe when they see a large bank or an online lender listed at the bottom of a client’s prequalification form. I’ve worked with some awesome individuals at both, but both have a reputation in the business of being all hat and no cowboy. Promises of great rates and awesome service upfront turn to unexpected costs and voicemail hell more often than not, I’m afraid.

A good lender doesn’t keep office hours. I’m all about reasonable expectations, but if the voice message says “I return calls within 24 hours, or on the next business day,” I can pretty much guarantee a call on 4:59 p.m. on Friday will not get returned until sometime Monday. In some situations, that’s the difference between “congratulations on your new home” and “we’ve accepted another offer.”

Real estate transactions rely heavily on deadlines met, calculations calculated, and promises kept. It’s tough to stay on track when your loan is being bounced around like a warped tennis ball through the virtual halls of a discount online lender.

Bottom line: Get references (and check them), go with a local, experienced, and customer-service-oriented lender, and stay on top of things. The process will probably still have a hiccup or two, but at least you’ll know you’ve got someone who’ll be there when you need a human.


Help Save Our Community
Small businesses are the lifeblood of our country and even more so this community. Supporting local businesses during this crisis can help keep our community economically viable. Please strongly consider supporting the businesses below, In&Out Magazine's display advertisers, as well as those in the Classifieds section of the magazine (see the full April 9 issue in PDF form). Many of these businesses have been part of the fabric of this community for two decades, not just serving our professional, service and retail needs but stepping up to support local charities, sports teams and so much more. Tip: If you know you’ll need to schedule a service, consider contacting a local business you trust and paying the standard fee for the deferred service. The links below go to their web sites.

Adult & Pediatric Allergy Associates • 602-242-4592
Anthem Senior Living • 602-909-9550
Appliance Pros • 502-501-5501
Business Network of Anthem • 623-455-9630
Carroll Law Firm • 623-551-9366
Century 21 Real Estate - Jeff Huff • 623-223-1221
Creative Home Enhancements • 623-551-5409
Daisy Dream Homes Real Estate • 623-879-3277
Daisy Mountain Dentistry • 623-551-5250
Desert Foothills Air Conditioning • 480-595-0938
Edward Jones • 623-551-0523
Element Dental Centers • 623-551-5555
Hand & Stone Massage • 623-551-6602
Kendallwood Design • 602-252-3844
Kodiak Roofing • 602-501-7717
Luv My PC • 480-703-6609
Merrill Gardens • 623-201-4881
North Valley Water Solutions • 623-551-0515
Preferred Business of Anthem • 623-551-0523 
Prickett Realty • 623-551-8111
ProSkill Services • 623-551-7473
RE/MAX Professionals - Mike Higgins • 623-640-7502
Rise Above Remodeling • 623-551-2013
Soft Water Plus • 623-551-7383
SonoranScapes Landscaping • 602-842-9948
State Farm Insurance - Justin Simons • 623-551-3700
Storage at Anthem • 623-226-8634
Sunset Cabinets • 623-687-6579
Thompson & McGinnis Attorneys at Law • 602-952-2666
Titan Tree Care • 623-444-8448
Titan Pest Control • 623-879-8700
Wyman Plumbing & Mechanical • 623-551-6688

For more local businesses, see In&Out Magazine Classifed Ads >>>  
 
Chris Prickett
Former contractor, former home inspector and funny guy, Chris Prickett is owner and designated broker of Prickett Realty. A New Jersey native, Prickett has been a top-producing REALTOR® in North Phoenix over the past decade. He has been a columnist since 2005. Over the Prickett Fence is published weekly by In&Out Publications.
Chris Prickett on Email

Chris Prickett

Former contractor, former home inspector and funny guy, Chris Prickett is owner and designated broker of Prickett Realty. A New Jersey native, Prickett has been a top-producing REALTOR® in North Phoenix over the past decade. He has been a columnist since 2005. Over the Prickett Fence is published weekly by In&Out Publications.

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